Responsible Gaming with 91cg — Look After Yourself, Enjoy the Smart Way
At 91cg, we believe online entertainment should stay fun, safe, and in control. This page provides guidance, self-control tools, and key information to help every Malaysian user play in a healthy and responsible way.
Platform Commitment to Healthy Gaming
91cg genuinely cares about the wellbeing of every user. We take our responsibility seriously — this platform is meant to be a source of healthy entertainment, not financial or emotional stress. Gaming should be a relaxing, enjoyable activity, not a source of anxiety.
As a platform serving Malaysian users, we provide a range of self-control tools and resources so every user can make informed decisions about how they play and how much they spend. We encourage all users to know their rights and make full use of the tools we offer.
The core principle of responsible gaming at 91cg is simple: set your limits before you start, stick to them, and stop when the game stops being fun.
Signs of Risky Behaviour
It's important to recognise early warning signs before gaming habits develop into something harmful. Here are some indicators to watch for in yourself or someone you care about:
- Spending beyond your means
- Borrowing money to play
- Neglecting bills or daily necessities
- Chasing losses with bigger bets
- Feeling anxious or irritable when not playing
- Lying to family about gambling activity
- Neglecting work, family, or other hobbies
- Playing to escape from problems
If you recognise one or more of the signs above in yourself, it's a good time to take a step back and consider seeking support.
Setting Healthy Time & Budget Limits
One of the most effective ways to stay in control is to set clear limits before you start playing. 91cg encourages every user to practise the following habits:
- Daily time limit: Decide on a maximum daily playtime — whether that's 30 minutes or an hour. Stick to this limit without exception.
- Weekly budget limit: Decide on the maximum amount in MYR you're comfortable spending on entertainment in a week. Think of it as an entertainment budget, not an investment.
- Deposit limit: Use the deposit limit settings in your account to control how much you can add within a given period. It's the most practical way to prevent impulsive overspending.
- Regular breaks: Take a short break every 30 to 45 minutes of play. Get up, move around, and check in with yourself to see if you're still playing in a positive headspace.
Remember: the money you use to play should always be money you can afford to lose without affecting your daily needs or your family's.
Self-Control Tools Available
91cg supports your right to manage your own gaming experience. Here are some self-control features available through our platform:
Set a daily, weekly, or monthly deposit limit to automatically cap your spending in MYR.
Take a temporary break from the platform whenever you feel you need one — anywhere from a few days to a few weeks.
If you need a longer break, you can request a self-exclusion from the platform through our support team.
To activate any of the controls above, contact the 91cg support team via email at [email protected]. Self-control requests will be processed promptly and without unnecessary questions.
Minor Protection
The 91cg platform is strictly for individuals aged 18 and above. We take serious measures to prevent access by children and teenagers.
If you share a device with younger family members, we recommend that you:
- Always log out of your account when you're not using it.
- Never share your account password with anyone, especially children or teenagers.
- Use a password or PIN on your device to protect access to your account.
- Use parental control software on shared devices where necessary.
If you suspect that a minor has accessed this platform, please contact our support team immediately so the appropriate action can be taken.
Life Balance & Getting Help
Online gaming is just one of many entertainment options out there. Maintaining a healthy balance between gaming, work, family, and social life is key to a positive experience.
If you or someone you know is struggling with uncontrollable gambling habits, don't hesitate to seek professional help. Reaching out is a sign of strength, not weakness. Here are some steps you can take:
- Talk to a trusted family member or friend about how you're feeling.
- Speak to a qualified counsellor or mental health professional in Malaysia.
- Reach out to local mental health organisations that offer free or subsidised services.
- Contact the 91cg support team to activate account controls or request a break from the platform.
We're always here to help. If you have any questions about responsible gaming, you can refer to our FAQ page us or contact support directly.
Play Smart, Live Balanced
91cg is always here to support Malaysian users in enjoying entertainment in a healthy and balanced way. Have questions? We're happy to help.
FAQ Account Login