91cg Privacy Policy — Malaysia User Information Protection
This Privacy Policy explains how the 91cg platform collects, uses, stores, and protects the personal information of users in Malaysia. By using our platform, you agree to the practices described in this document.
Last updated: 2026
Information We Collect
In operating the 91cg platform, we collect various types of information from users to ensure a safe, accurate, and high-quality service. The categories of information we collect are as follows:
- Account information: Your full name, email address, phone number, date of birth, and password as provided during registration or profile updates.
- Identity verification information: Identity documents that may be requested to satisfy account verification requirements, including copies of your national ID or passport.
- Local payment information (MYR): Details relating to MYR deposit and withdrawal transactions — including payment methods used such as FPX or local e-wallets. We do not store full credit card numbers; all processing is handled by authorised third parties.
- Device & browser data: Your IP address, device type, operating system, web browser, screen resolution, and approximate location (based on IP) are collected automatically when you access the platform.
- Usage data: In-platform activity records — such as games played, bet amounts, session duration, and user preferences — are used to improve your overall experience.
- Cookies and tracking technologies: Cookie files stored on your device to remember your settings, login sessions, and platform preferences.
How We Use Your Information
The information we collect is used solely for legitimate purposes related to the operation of the 91cg platform. These purposes include:
- Processing account registration, login, and user identity verification.
- Processing MYR deposits and withdrawals via supported local payment methods.
- Providing effective customer support when you reach out to us.
- Analysing platform usage patterns to improve performance, usability, and the overall experience.
- Detecting and preventing fraud, unauthorised use, and activities that violate our terms of use.
- Sending account-related notifications about transactions or important policy changes — not for unauthorised marketing purposes.
We do not use your information for any purpose beyond those stated without obtaining your consent first.
Cookies & Tracking Technologies
The 91cg platform uses cookies to enhance your experience. Cookies are small text files stored on your device when you visit a website. We use two main types of cookies:
- Session cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your login session and settings while you browse the platform.
- Persistent cookies: Stored on your device for a set period to remember your preferences, speed up login, and deliver a more consistent experience on future visits.
You can configure your browser to block all cookies or to notify you when a cookie is received. However, some platform features may not function correctly if cookies are disabled, particularly login and session verification.
Data Storage & Security
91cg implements appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:
- SSL encryption is applied to all data transmitted between your device and our servers.
- Restricted access to personal information — only authorised personnel with a legitimate operational need are permitted to access sensitive data.
- Continuous monitoring of suspicious activity and access logs to detect any potential breach at an early stage.
- Passwords stored in hashed form — we never store passwords in plain text.
Your information is retained for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Once it is no longer needed, it will be securely deleted or anonymised.
Sharing Information with Third Parties
91cg does not sell, rent, or share users' personal information with third parties for marketing purposes. Your information is only shared in the following limited circumstances:
- Authorised payment processors for handling MYR deposit and withdrawal transactions.
- Lawful authorities when we are legally required to disclose such information.
- Technical service providers involved in platform operations, bound by strict confidentiality agreements.
User Rights & How to Contact Us
As a 91cg platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold in relation to your account.
If any of your information is inaccurate or out of date, you can update it via your account settings or by contacting support.
You may request the deletion of your account and associated data, subject to any applicable legal retention requirements.
To exercise any of the above rights, or if you have questions about how we handle your data, please contact the 91cg support team at the following email address:
We will endeavour to respond to your request within a reasonable timeframe. For general questions about the platform, you may also visit our FAQ us for a faster response.
Changes to This Privacy Policy
91cg reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. The latest version will always be available on this page. We encourage you to review this page periodically. Continued use of the platform after any changes are published will be considered your acceptance of the updated policy.
Your Privacy is Our Priority
We are committed to protecting your data. Register an account today and enjoy a secure, transparent 91cg platform experience built for Malaysian users.
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